Supplier’s KPIs
The KPIs displayed on the Supplier card page represent the metrics for a particular supplier. The indicators allow you to compare the supplier’s performance against other suppliers. Additionally, the indicators illustrate the effort your organization has with a supplier.
Days to start to work
How responsive is this supplier?
Large number
The number answers the questions: How responsive is this supplier, how many days does it take this supplier to start to edit each specification? The number indicates the median value of how many days it takes this supplier to change the status from "Draft" to "Draft in process".
Small number
The median value for all your suppliers.
Days to release
How fast does this supplier provide the requested data?
Large number
The number answers the questions: How fast does this supplier provide the requested data? The number indicates the days from creating the specification until releasing it, which means the time it took the supplier to change the status from "Draft" to "Released". Only the days until the first release are included in the data set. The reason is to exclude the releases of the higher versions, which may be only quick certificate updates.
Small number
The median value for all your suppliers.
Minutes editing
How much time does this supplier spend on a specification?
Large number
The number answers the questions: How much time does this supplier spend on each specification? The value indicates the time in minutes the supplier spent on filling in a specification. The number is a median value calculated from all specifications that our company sent to this supplier.
In the calculation are included sessions when the supplier had opened specification which was in the status "Draft" or "Draft in process", regardless of whether the supplier was in edit or view mode. All sessions during which the supplier had the specification opened in the browser until they released the specification are included in the calculation. The sessions of all supplier users are included in the calculation. The time spent on any version of the specification is included in the calculation, all versions are included in the data set.
For example, supplier XYZ spends 30 minutes editing version 1 of specification A. Specification A 1.0 is rejected by the issuer. Then the supplier edits the specification A 1.1 for another 10 minutes. Overall the supplier spent 40 minutes on the specification.Suppose that the same supplier XYZ spent 20 minutes on Specification B (one version only) instead. In this case, the average time spent on specifications would be 30 minutes, calculated for that version.
Small number
The median value for all my suppliers.
Days to review and accept
How many days does your company spend reviewing a specification from this supplier?
Large number
The number answers the questions: How many days does your company spend reviewing each specification from this supplier? The value indicates the number of days from the time the specification was released until it was accepted for the first time.
The time spent on rejecting the specification is included in the calculation. Only the days until the first acceptance are included in the calculation. The days it took to review the higher versions are excluded from the calculation because the higher versions typically contain only small updates and the acceptance is usually fast or even automated.
Small number
The median value for all suppliers.
Minutes reviewing
How much time does it take your company to review a specification from this supplier?
Large number
The number answers the questions: How much time does it take your company to review each specification from this supplier? The value indicates the time in minutes users from our company spend on reviewing a specification. The data set contains session times when the issuer user views the specification with the status "Released (Open)". The number displayed is the median value calculated based on the total specifications that your company sent to this supplier.
Small number
The median value for all my suppliers.
Versions per specification
Are the specifications moving back and forth too many times in comparison with other suppliers?
Large number
The number answers the questions: Are the specifications moving back and forth too many times in comparison with other suppliers? The value indicates the version count per specification; that is, of how many specification versions were exchanged with this supplier.
Small number
The median value for all my suppliers.
Be aware that other issuers may have simple or complicated specifications. This may skew the objectivity of these KPIs. Happy monitoring!
The page contains additional charts related to supplier's performance.
